FAQs
Faq´s
Frequently Asked Questions – Sol Caribe, Sian Ka’an
How do I get to Sol Caribe in Sian Ka’an?
You can reach Sol Caribe by land or by boat. By land, you drive through the Sian Ka’an Biosphere Reserve along a scenic 36 km dirt road surrounded by lagoon, mangroves and the Caribbean Sea. By boat, you depart from the Sian Ka’an pier near “El Último Maya” restaurant and navigate through ancient Mayan waterways toward the hotel. We are happy to assist you in organizing transportation. Please contact us directly for personalized guidance.
How far is Sol Caribe from Tulum International Airport and Cancun International Airport?
From Tulum International Airport, it takes approximately 1 hour to reach the Sian Ka’an entrance arch. From Cancun International Airport, it takes approximately 2.5 hours to reach the entrance. From the entrance arch to Sol Caribe, the drive takes approximately 2–3 hours depending on road conditions.
Do I need to pay an entrance fee to enter Sian Ka’an and how much does it cost?
Yes. All visitors must pay an entrance fee to access the Sian Ka’an Biosphere Reserve. The current fee is approximately $220 MXN per person. This payment is administered by CONANP and goes directly toward conservation and ecosystem protection.
Should I rent a 4x4 vehicle to enter Sian Ka’an?
Yes, a 4×4 vehicle is strongly recommended due to the dirt road conditions inside the reserve, especially during rainy season.
What is Sian Ka’an Biosphere Reserve?
Sian Ka’an is a UNESCO World Heritage Site and one of Mexico’s largest protected natural areas. It includes mangroves, lagoons, jungle, coral reefs and ancient Mayan canals, forming a rare and interconnected ecosystem.
Is Sol Caribe inside Sian Ka’an?
Yes. Sol Caribe is located inside the Sian Ka’an Biosphere Reserve, approximately 36 km south of the entrance arch.
What wildlife can I see in Sian Ka’an?
Depending on the season and natural conditions, visitors may see dolphins and manatees in the lagoon, sea turtles, crocodiles, osprey, frigate birds, herons, coatis and a wide variety of marine life. Wildlife sightings cannot be guaranteed, as this is a protected and natural environment.
What tours can I take in Sian Ka’an?
We offer Boat Tour Sian Ka’an (lagoon wildlife and reef snorkeling), Robinson Day Trip in Ascension Bay, Fly Fishing in Ascension Bay, and the Muyil and Ancient Mayan Waterway Tour. All tours are operated by authorized local captains within the reserve. If you require a certified specialized guide (archaeological, birdwatching, etc.), please contact us in advance so we can coordinate according to official regulations.
How many rooms does Sol Caribe have?
Sol Caribe has 8 rooms in total.
Is Sol Caribe adults-only?
No. Sol Caribe is family-friendly and welcomes guests of all ages.
Does Sol Caribe have electricity 24/7?
Yes. We provide electricity 24/7.
Is there WiFi at Sol Caribe?
Yes. WiFi is available in the rooms and common areas.
Is there air conditioning in the rooms?
No. Our rooms are designed with natural ventilation, open air channels and ocean breezes to maintain a fresh and comfortable environment.
Can I go fly fishing in Sian Ka’an?
Yes. Ascension Bay is internationally recognized for saltwater fly fishing. We offer guided fly fishing tours led by experienced specialized guides. Please contact us to check the best season and availability.
Is there a restaurant at Sol Caribe?
Yes. Our on-site restaurant is open daily from 8:00 AM to 8:00 PM, serving breakfast, lunch and dinner.
Are vegetarian or vegan options available?
Yes. We offer vegetarian and vegan options. Please inform our team in advance about any dietary preference or restriction so we can prepare accordingly.
What should I pack for Sian Ka’an?
We recommend bringing light breathable clothing, swimsuits, reef-safe sunscreen, a hat and sunglasses, comfortable sandals or water shoes, insect repellent, and cash for the entrance fee and small purchases. Travel light and embrace the simplicity of the reserve.
Is there medical assistance nearby?
There are no immediate medical facilities inside the reserve. The nearest clinics and hospitals are located in Tulum. We recommend bringing personal medication and travel insurance.
Can I use credit cards at Sol Caribe?
Yes. We accept credit cards for payments at the hotel.
How many nights should I stay in Sian Ka’an?
Due to the travel distance, we recommend a minimum stay of 3 nights. The first and last day are typically travel days, and staying at least three nights allows you to fully experience the reserve.
Do I need to book tours in advance?
Yes. We strongly recommend booking tours in advance due to the limited number of authorized boats operating inside the reserve.
Can Sol Caribe help me organize transportation and tours?
Yes. We can assist you with transportation logistics, tour coordination and personalized recommendations to ensure a smooth and memorable experience.
What is sargazo and when is sargazo season in Tulum?
Sargazo is a naturally occurring type of brown seaweed found in the Atlantic Ocean and Caribbean Sea. Each year, ocean currents bring varying amounts of it to the Mexican Caribbean coastline, including Tulum and Sian Kaan. Sargazo season typically happens between April and August, although conditions can vary depending on weather, ocean temperatures, and currents. While it may affect some beaches, the region still offers many experiences beyond the shoreline, including lagoons, mangroves, boat tours, wildlife observation, and nature activities inside Sian Kaan.