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| FREQUENTLY ASKED QUESTIONS |
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| How do I get there from Cancun? |
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For those guests who are renting a car at Cancun airport, take Highway 307 south to Tulum (approx 1.5 hours). At the first crossroads in Tulum, turn left towards Tulum Playa (Beach) and take this beach road all the way down to Sol Caribe (another 45 minutes). After Tulum Beach, you will enter the Sian Ka’an Biosphere Reserve through the arch at its northern entrance. It is impossible to get lost because there is only one road heading south through the Reserve – and you’re on it!
For guests who are not renting a car, and who stay 7 nights or more on our all-inclusive packages, we offer complimentary airport transfer service from/to Cancun International Airport. [Limit: one airport run per day]. |
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| Most guidebooks say that the road from Tulum to Punta Allen is terrible. Is this true and what kind of car do I need for it? |
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It is true that the road used to be in terrible shape, particularly after storms. In the last year or so, however, it has been extensively resurfaced and there are constant and ongoing improvements being made to it. You can now get to Punta Allen from Tulum in under an hour and pretty much any car will do. In bad weather though, a Jeep or 4-wheel drive will always come in handy. The closest gas station is in Tulum, so remember to refuel before entering the Sian Ka’an. If you do run out of gas, however, usually somebody in Punta Allen is always willing to sell you some. |
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| Will my cellphone/Blackberry/laptop work down there? |
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| No, we pride ourselves on having no cellphone, wireless or internet reception at the resort which allows our guests to really relax and get away from it all… this is the case everywhere along the Boca Paila-Punta Allen road and almost everywhere within the Biosphere. But Sol Caribe is only a short distance away from ‘civilization’: up the road in Tulum, cellphone coverage kicks in again and Tulum town has all the Internet cafes one could possibly want. |
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| Where can I eat and how long is the bar open? |
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| Sol Caribe serves breakfast, lunch and dinner more or less on demand as we have a full-time chef in the restaurant, which is open also to guests not staying at the resort. The bar is a lively place and open until late at night. For guests who would like to sample the local cuisine, there are a number of restaurants in Punta Allen, a laidback fishing village five miles down the road. |
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| If I’m not into fishing, what else can I do there? |
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| There is plenty to do around Punta Allen and inside the Sian Ka’an! Sea kayaking and lagoon kayaking are available on-site at Sol Caribe from August 2007. Please see the ‘Activities & Eco Tours’ page for further ideas. |
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